Frequently Asked Questions

Please Read: To view and/or print .pdf documents, that are available from this website, you MUST have the newest version of Adobe Reader. This is for your protection, due to vulnerabilities in previous versions. Adobe Reader is available FREE of charge - simply click the link below that corresponds to your Operating System:

Get Adobe Reader

Recommendations:

Users of Windows 7, Windows Vista and Windows XP, should use "Microsoft Update" to fully upgrade their Operating System, for security purposes.
Adobe recommends that users of Windows 95, Windows 98 or Windows 2000 should upgrade to Windows 7 or Windows Vista, for security purposes. In July of 2010 Microsoft ended full support of Windows XP.

If the document you wish to view is a .docx file or another file with an "x" as the 4th character in the extension and you do not have Microsoft Office 2007 or 2010, please download and install this update, from Microsoft, that will allow you to view any recent Microsoft formatted files: Office Compatibility Pack (Word, Excel, PowerPoint)
For your security, we will no longer provide the files in older formats.
Note: If you use OpenOffice, you only need to upgrade to the latest version and you should be able to open the attached files. Do be aware to save them in Microsoft "x" format if you plan to pass them on.

Why can't i view/print PDF Doucments within this website?

Many times the settings for Internet Explorer is set incorrectly on computers at home. It is not the website, it is the computer settings.

Many folks like to use their employers computers for personal use. The vast majority of companies truly frown on employees using company property for personal use, and many of these companies have limited resources, funds and/or personel to keep their software updated. It is best to use your own personal computer at home and keep it up to date.

Most current Operating Systems are able to read and "unzip" .zip files on their own, however if your Operating System can not do this the following programs are available:

There are a large number of Free programs available for saving files, music and/or video to a CD, DVD or Blu-Ray disc.
Please use your preferred Search Engine to reference one that you find acceptable for your needs.